At Evora, we are committed to delivering your order as quickly and reliably as possible. Please review the information below regarding our shipping process.
Order Processing
All orders are processed within 1–3 business days.
Once your order has been processed, you will receive a confirmation email with your tracking information.
Orders placed on weekends or holidays will begin processing the next business day.
Shipping Times
Estimated delivery times:
- Domestic Orders: 5–12 business days
- International Orders: 6–12 business days
Please note that these are estimated timeframes and may vary due to carrier delays, customs processing, or seasonal demand.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
Incorrect Address & Failed Delivery
It is the customer’s responsibility to provide an accurate shipping address.
Evora is not responsible for packages that are delayed, lost, or returned due to incorrect address information provided at checkout.
Lost, Damaged, or Stolen Packages
If your order arrives damaged or is lost in transit, contact us immediately at support@myevora.shop with your order number. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund where appropriate.
Evora is not responsible for packages marked as delivered by the carrier but reported missing.
International Shipping & Customs
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.
Contact Us
If you have any questions about shipping, contact our support team:
Email: support@myerova.shop
